From Boat to Plate: How Fresh Fish Gets to Your Door
When you order seafood from us, you’re not just clicking “add to cart” - you’re taking part in a process that starts on the coast and ends at your kitchen door. Whether you're just down the road or all the way across the UK, we’ve refined every step to make sure your order arrives as fresh and delicious as possible.
It Starts with Local Fishermen & Trusted Providers
We’ve worked with trusted local fishermen for years, many of whom fish off the North Wales coast. Their knowledge of the tides, seasons, and fishing grounds helps us bring in only the best. Where we are unable to locate locally caught seafood, we look to trusted providers in the region for sustainably and responsibly sourced seafood.
From fresh sea bass to seasonal dressed crab, the seafood we sell is sourced with care and commitment to sustainability.
Prepped and Packed by Hand
Once landed, the fish comes into our Llandudno unit where it’s carefully filleted, portioned or prepared depending on your order. Our in-house team handles every order individually, with great attention to quality. Many of our products are available marinated and ready to cook, perfect for quick meals or summer BBQs.
Meet Sammy - Your Friendly Local Delivery Driver
If you're lucky enough to live nearby, your order may arrive courtesy of Sammy. He’s part of the Mermaid Seafoods team and delivers across Llandudno, Conwy Valley, Penmaenmawr, and beyond. Always punctual, always cheerful, Sammy is well known to many of our local customers. Orders over £25 qualify for free local delivery, and for smaller orders, there's just a modest fee.
Chilled UK-Wide Courier Service
Live further afield? No problem. We offer chilled, overnight courier delivery across the UK. Your seafood is packed in insulated boxes with ice packs to ensure it arrives in top condition. We ship Tuesday through Thursday, aiming for next-day arrival. Just place your order by 12pm to qualify for next-day shipping within our schedule.
How to Order
The process is simple:
- Browse and shop via our online store
- Select your preferred delivery option at checkout
- Receive a confirmation with your delivery date
- Your seafood is delivered fresh to your door
Order with Confidence
We’ve designed our delivery systems to be reliable, flexible, and totally safe for chilled goods. If you ever have any questions, our team is on hand to help. We’re proud to connect you to the freshest fish possible - from boat to plate.